1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, phone number, email address, and address when you book a service.

• TV & Service Details: TV brand, model, issue description, and service history.

• Website Usage Data: IP address, browser type, pages visited, and interaction with our site (for improving service and user experience).

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2. How We Use Your Information

We use the information we collect to:

• Schedule and provide TV repair services efficiently.

• Communicate service updates, offers, and promotions.

• Respond to inquiries and provide customer support.

• Improve our website, services, and customer experience.

• Comply with legal obligations.

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3. How We Protect Your Information

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel have access to personal data for the purposes outlined above.

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4. Sharing Your Information

We do not sell, trade, or rent your personal information. We may share your information only with:

• Authorized service partners or technicians (for providing repair services).

• Legal authorities, if required by law.

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5. Cookies and Tracking

Our website may use cookies and similar technologies to enhance your browsing experience and understand website traffic. You can disable cookies via your browser settings, but some features of the website may not function properly.

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6. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices of these sites. We encourage users to read the privacy policies of any external websites they visit.

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7. Your Rights

You have the right to:

• Access and request a copy of your personal information.

• Correct or update your personal data.

• Request deletion of your personal information (subject to legal obligations).

• Opt-out of marketing communications at any time.

To exercise any of these rights, contact us at: [Your Contact Email / Phone]

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8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Effective Date”. We encourage you to review this policy periodically.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is used, please contact us:

Expert TV Care

📍 DG-2, 58-A, near Columbia Foundation School, Pocket DG 2, Vikaspuri, New Delhi, Delhi, 110018

📞099992 96803

📧 contact@experttvcare.com